Terms of service
SCOTIA KELP PRODUCTS TERMS AND CONDITIONS
Your access to and use of shop.scotiakelp.ca is subject exclusively to these Terms and Conditions. You will not use scotiakelp.ca for any purpose that is unlawful or prohibited by these Terms and Conditions. By using shop.scotiakelp.ca, you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website.
Products
Refer to the product description for material used, also the country of origin, products may change.
Prices
Prices quoted on the website are in Canadian dollars (CAD), not including Tax. Prices may change without further notice.
Credit card details
Are collected only by PayPal when fulfilling orders or purchases. We will not ask for your credit information, nor will we have access to your credit card information.
Delivery and Shipment
Shipping across Canada, Scotia Kelp Products will ship the product via chosen shipping method immediately after the payment has been cleared. Scotia Kelp Products will not be held liable for any delays in shipping once shipped from our location. For bulk orders please contact us.
Order Cancellation and returns
Order cancellation is only eligible within 2 hours of the order being placed. AFTER 2 hours the order will be processed for shipping. Once arrived products can be returned for a full refund. We do not cover the return shipping fee but our shipping discount still applies.
Defective product
If the product is defective return the product for exchange. A new product will be sent without additional cost to the customer.
Change of Use
- Scotia Kelp Products reserves the right to:
Change or remove (temporarily or permanently) our website or any part of it without notice and confirm that Scotia Kelp Products shall not be liable to you for any such change or removal.
- Change these Terms and Conditions at any time, and your continued use of the Website following any changes shall be deemed to be your acceptance of such change.
Links to Third Party Websites
shop.scotiakelp.ca may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that we are not responsible for the content or availability of any such sites.
Copyright
- All copyright, trademarks and all other intellectual property rights in the Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website) are owned by or licensed to Scotia Kelp Products.
- In accessing scotiakelp.ca you agree that you will access the content solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.
Disclaimers and Limitation of Liability
- The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
- To the extent permitted by law, Scotia Kelp Products will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website.
- Scotia Kelp Products makes no warranty that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Website or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
- Nothing in these Terms and Conditions shall be construed so as to exclude or limit the liability of Scotia Kelp Products for death or personal injury as a result of the negligence of Scotia Kelp Products or that of its employees or agents.
Indemnity
You agree to indemnify and hold Scotia Kelp Products and its employees and agents harmless from and against all liabilities, legal fees, damages, losses, costs and other expenses in relation to any claims or actions brought against Scotia Kelp Products arising out of any breach by you of these Terms and Conditions or other liabilities arising out of your use of this Website.
Variation of Terms
Scotia Kelp Products is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
Agreement
By completing a purchase transaction with Scotia Kelp Products, you acknowledge and agree to this purchase agreement.
Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the law of NS Canada and you hereby submit to the exclusive jurisdiction of the NS courts.
For any further information please email scotiakelp.shopify@gmail.com
Privacy Policy
Effective Date: June 5, 2026
Last Updated: June 5, 2026
This Privacy Policy governs the manner in which Scotia Kelp Products collects, uses, maintains, and discloses information collected from users of the website shop.scotiakelp.ca. This policy applies to the Site and all products and services offered by Scotia Kelp Products.
Your Privacy
Your privacy is of the utmost importance to us. We will never share, lend, rent, sell, show, or in any way reveal your information to anyone except in cases where we are required to do so by law or as explicitly detailed in this policy.
What Information Do We Collect?
Scotia Kelp Products collects information from you when you purchase a product(s) from us or subscribe to our newsletter. When purchasing or subscribing on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, or phone number.
What Do We Use Your Information For?
Any of the information we collect from you may be used in one of the following ways:
- To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product requested.
- To administer a contest, promotion, survey, or other site feature.
- To send periodic emails: The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product information, etc. If at any time you would like to unsubscribe from receiving future emails, let us know and we will remove your email address from our list.
Artificial Intelligence & Automated Decision-Making (ADM)
- AI Training and Processing: We do not use your personal information, purchase histories, or browsing behaviors to train public or proprietary Artificial Intelligence (AI) models.
- Automated Profiling: Algorithms are used strictly to facilitate standard e-commerce features (such as generating automated order confirmations or showing related product recommendations). We do not employ automated decision-making or algorithmic profiling to influence critical user outcomes, such as dynamic personalized pricing, credit assessments, or user discrimination.
- Human Review: In the event that any automated script impacts your user experience, you maintain the right to request a meaningful human review of the decision by contacting our privacy team.
Cookies, Web Analytics, & Universal Opt-Out Signals
Web analytics is the collection, analysis, measurement, and reporting of web traffic and visits for the purpose of understanding and optimizing web usage. Scotia Kelp Products uses Google Analytics (provided by Google Inc.) to improve the site and enhance user experience. When your computer requests our web page, the following types of information are collected via standard tracking cookies:
- The originating IP address
- The date and time of the request
- The type of browser used
- The page(s) visited
- Country and city
- Referral website
Universal Controls & GPC Recognition: Our Site is designed to respect user autonomy. We automatically recognize and honor browser-level preference signals, including the Global Privacy Control (GPC). If your browser transmits a GPC signal, our site will automatically opt you out of non-essential tracking cookies. One-Click Reject: Our cookie consent banners utilize clear, non-manipulative mechanics. Users can reject all non-essential cookies with a single click, using a mechanism presented as prominently as the acceptance option.
Expanded "Sensitive Data" Policy
Scotia Kelp Products does not request, collect, or process any categories of sensitive personal data as defined by modern regulations. This includes but is not limited to: precise real-time geolocation metrics, government-issued IDs, biometric or genetic-derived data, or neural data. Should our services expand to require such information, we will mandate strict, affirmative, opt-in consent prior to any collection.
Children and Teen Protections (Under 16)
Protecting the privacy of the very young and minors is especially important. Our Site is an e-commerce platform intended for adult consumers and is not structured to attract anyone under the age of 16. We do not knowingly collect or maintain personal information from individuals under 16. In accordance with digital safety standards, any data suspected to belong to a minor under 16 will automatically be treated with the highest classification of sensitive restrictions and systematically purged unless verified parental workflow consent is established.
Explicit Deletion Plans & Data Minimization
We practice strict data minimization. We only retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal/tax obligations, and resolve disputes.
- Transaction & Billing Data: Retained for up to 7 years to satisfy federal tax and financial auditing obligations, after which it is securely deleted or permanently anonymized.
- Newsletter/Marketing Data: Retained until you explicitly withdraw your consent or unsubscribe. Once a request is made, your email is permanently removed from active marketing tracks within 30 days.
- Analytics Logs: Automated web server logs and analytics data are kept on a rolling schedule and automatically anonymized or purged within 14 months.
How Do We Protect Your Information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private financial information (credit cards, transaction numbers, etc.) will not be stored on our servers.
Your Data Protection Rights
Depending on your jurisdiction (including Canada's PIPEDA/CPPA, the EU's GDPR, or various US state laws), you hold clear legal rights regarding your data. You may contact us at any time to exercise:
- The Right to Access: Request a copy of the personal data we hold about you.
- The Right to Rectification: Request that we correct any inaccurate or incomplete information.
- The Right to Erasure ("Right to be Forgotten"): Request that we completely delete your personal data from our active systems.
- The Right to Withdraw Consent: Revoke your consent to data processing (such as marketing) at any time.
Do We Disclose Any Information to Outside Parties?
No, Scotia Kelp Products does not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personal identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Changes to this Privacy Policy
Scotia Kelp Products has the discretion to update this privacy policy at any time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.
Contacting Us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact our privacy compliance team directly at: scotiakelp.shopify@gmail.com